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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dusty Rose

March 13, 2026

5  out of  5
rating by Dusty Rose
"I am treated with respect and given fast and pleasant service. I highly recommend the service of this agent and his office coworkers for your auto needs."
We responded:
"Thanks so much Dusty!"
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Princess Brown

March 2, 2026

5  out of  5
rating by Princess Brown
"The State Farm – Jame Walford branch is outstanding, and working with my agent, Tyler Sinclair, has been a truly positive experience. He is always available by phone or email, responds quickly, and handles everything with efficiency and professionalism. Tyler is very understanding, easy to work with, and consistently puts his clients first. This branch genuinely represents what excellent customer service should be. Whether you need personal or business insurance, I highly recommend reaching out to them."
We responded:
"Thank you, Princess! Tyler takes great pride in his work and will love seeing your feedback!"
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Autumn Maltby

February 27, 2026

5  out of  5
rating by Autumn Maltby
"Elizabeth helps me with any questions and always goes above and beyond for me!"
We responded:
"Thank you, Autumn!"
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Drake

February 27, 2026

5  out of  5
rating by Drake
"Elizabeth is very helpful and provides excellence service. Would recommend this office!"
We responded:
"Thanks so much, Drake!"
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Fork

February 26, 2026

5  out of  5
rating by Fork
"Spoke with Elizabeth to establish insurance had a very professional positive experience everything was explained in great detail she made it easy to understand everything and I am looking forward to working with them and continuing that positive contact. Thank you all so much"
We responded:
"Thanks so much, Fork! We’re lucky to have Elizabeth and it’s great of you to share your experience with her today!"
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Adam Brinkmeier

February 12, 2026

5  out of  5
rating by Adam Brinkmeier
"Was great working with Tyler on our new insurance policies. He was thorough in his analysis and explained everything in good detail. Highly recommend."
We responded:
"Thanks so much for sharing your experience, Adam! We’ll take great care of your household!"
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Neal Kyle

February 11, 2026

5  out of  5
rating by Neal Kyle
"Tyler has been an awesome agent to work with. He has been very helpful and explains everything very thoroughly. Amazing service"
We responded:
"Thanks so much, Neal! Tyler knows his stuff and really cares about our customers! Thanks again for sharing!"
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Justin Nickel

February 9, 2026

5  out of  5
rating by Justin Nickel
"Tyler was extremely helpful in providing a homeowners and vehicle quote."
We responded:
"Thanks Justin!"
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Ann Higgins

February 5, 2026

5  out of  5
rating by Ann Higgins
"The agency and claims department made getting my car repaired very easy and straightforward. Thank you to everyone!"
We responded:
"Our Team loves when we can deliver on the claims promise! Thanks for taking a moment to share, Ann. We appreciate you!"
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Corey

January 23, 2026

5  out of  5
rating by Corey
"Tyler was easy and excellent🤙🏼"
We responded:
"Thanks so much, Corey!"
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Chuchu

January 20, 2026

5  out of  5
rating by Chuchu
"It’s my first time getting renters insurance and they have been so kind and understandable. 😊"
We responded:
"Thanks Chuchu, we’re happy to help!"
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Jack Sinclair

January 9, 2026

5  out of  5
rating by Jack Sinclair
"We experienced a bad weather event that did significant damage to our home. We filed a claim with the help and consultation of the great people at the Walford State Farm Agency. It is always a stressful process when you have to file the claim, and the time and discovery of the events that caused the damage. We are very appreciative of the Walford Agency for their consultation and help with managing the claims process. Thank you."
We responded:
"Thanks so much, Jack! Led by our Claim Specialist, Mandee- we take a lot of pride in delivering when our customers need us most! Thanks again for sharing!"
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VegaFortnite

January 7, 2026

3  out of  5
rating by VegaFortnite
"Fue una experiencia muy buena y rápida"
We responded:
"Please let us know how we could have improved your experience to earn 5 stars!"
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Frank Frank

January 5, 2026

5  out of  5
rating by Frank Frank
"Helped me set up my DSS super helpful and kind!"
We responded:
"Thanks Frank!"
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Kody Knox

December 12, 2025

5  out of  5
rating by Kody Knox
"James is a great guy to work with. We have been maintaining his property for a couple years now. Always pays swiftly"
We responded:
"Appreciate your partnership, Kody! You do a great job for us with mowing and snow removal!"
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Courtney Nicole

December 6, 2025

1  out of  5
rating by Courtney Nicole
"Denies coverage based on credit scores."
We responded:
"Hi Courtney- as you can imagine our local Team doesn’t control eligibility. I’m sure you’re an awesome person, so check us out again in the future!"
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Tom Langerud

December 3, 2025

5  out of  5
rating by Tom Langerud
"Always professional and thorough. They’ve provided me many years of excellent customer service."
We responded:
"That means a lot, Tom! We appreciate you."
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STEVE HEISLER

November 27, 2025

1  out of  5
rating by STEVE HEISLER
"Very poor service and seems they are just trying to get rid of me after close to 55 years. Who can just afford to reside there house. Been like this for years and doing a little at a time but that’s not enough. Very frustrating and upsetting."
We responded:
"Hey Steve, left you a voicemail with some options to renew your home coverage. Let’s chat."
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Steve Ashbaugh

November 21, 2025

5  out of  5
rating by Steve Ashbaugh
"During a tough time in my life with the loss of Mom the staff especially Stefany and Mandy helped me so much.👍"
We responded:
"We take a lot of pride in being there when people need us the most! Thanks so much."
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Phillip Chen

November 19, 2025

5  out of  5
rating by Phillip Chen
"Agent Josh was thoroughly knowledgeable and walked me through the application process patiently and attentively. This can be a stressful process but Josh’s personable manner and caring nature made it comfortable and trouble- free."
We responded:
"Phillip, Josh loved seeing your feedback! He said to take the Mrs. to Christopher’s with some of that savings! Congrats again on retirement!"
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James Rosch

November 18, 2025

5  out of  5
rating by James Rosch
"Very good and very helpful."
We responded:
"Thanks so much, James!"
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Fatima Martinez

November 15, 2025

5  out of  5
rating by Fatima Martinez
"Stefany helped so much and made feel at home!"
We responded:
"Thanks so much, Fatima! Stef is the best!"
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Jake

November 11, 2025

5  out of  5
rating by Jake
"Mike again was the most professional employee I have ever had when I comes to insurance"
We responded:
"Thanks Jake! Mike will appreciate your kind words!"
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Goldie Hokanson

November 7, 2025

5  out of  5
rating by Goldie Hokanson
"Very helpful with me. She was Great."
We responded:
"Thanks so much, Goldie!"
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Elizabeth Wilbur

October 31, 2025

5  out of  5
rating by Elizabeth Wilbur
"Great office!!"
We responded:
"Thanks Elizabeth!"