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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of YoThatsTrepz YT

YoThatsTrepz YT

November 12, 2024

5  out of  5
rating by YoThatsTrepz YT
"My name is Lokki and Tyler was amazing genuinely the nicest guy I’ve spoken to , gave me the best options AND THE BEST price . I hope to grow our friendship and will forever stay a devoted State Farm customer."
We responded:
"Thanks so much, Lokki! We love protecting people AND saving them money!! We also agree, Tyler is amazing! Thanks for sharing your experience!"
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Bacchus Cypher

November 8, 2024

5  out of  5
rating by Bacchus Cypher
"Tyler saved me $$$$ when I switched to State Farm. Guess those commercials were right!"
We responded:
"We LOVE saving people money! Glad we could improve coverage too! Thanks so much."
Profile photo of Marty Gay

Marty Gay

October 19, 2024

5  out of  5
rating by Marty Gay
"Very competitive rates and great service. They made it very easy to switch from our current insurance provider."
We responded:
"Thanks Marty! Making the switch easy is at the core of what we do. Great to hear! Thanks so much for sharing!"
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Jessica R

October 12, 2024

5  out of  5
rating by Jessica R
"Amazing experience working with Tyler! He made the experience easy switching our home and auto!!"
We responded:
"Thank you Jessica! Everything we do is designed to making switching easy. We think Tyler is amazing too! "
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Scot Renz

September 27, 2024

5  out of  5
rating by Scot Renz
"Saved me 35% on my insurance and got me more coverage"
We responded:
"Thanks Scot! Better coverage, better price, gotta love it!"
Profile photo of Marjean Leverich

Marjean Leverich

September 27, 2024

5  out of  5
rating by Marjean Leverich
"Tyler was very helpful in walking us through the new insurance policy and the cost"
We responded:
"Thanks so much Marjean!"
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Moo So

September 27, 2024

5  out of  5
rating by Moo So
"Got a better cheaper price, better then my old car insurance"
We responded:
"Thanks Moo! We love saving our customers money!"
Profile photo of Yosief Fesaha

Yosief Fesaha

September 26, 2024

5  out of  5
rating by Yosief Fesaha
"It was great service"
We responded:
"Glad to hear it, Yosief! Thanks again."
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Hue Vo

September 26, 2024

5  out of  5
rating by Hue Vo
"Excellent. Outstanding"
We responded:
"Thanks so much for the review and your continued loyalty, Hue!"
Profile photo of Gary Devenney

Gary Devenney

September 25, 2024

5  out of  5
rating by Gary Devenney
"Tyler was incredibly helpful. Fully explained the policies, increased my coverages, and ultimately decreased my premium. Highly recommend."
We responded:
"Better coverage AND a better price?!? We love to see it, Gary! Thanks so much for sharing."
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Mary Pagano

September 19, 2024

5  out of  5
rating by Mary Pagano
"So professional and accommodating Bravo!"
We responded:
"We appreciate you, Mary!"
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Maleah Tucker

July 29, 2024

5  out of  5
rating by Maleah Tucker
"Super friendly staff and easy to understand policies! Great pricing as well!"
We responded:
"Thanks so much, Maleah! That is what we’re striving for!!"
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Kushal Rasaily

July 23, 2024

5  out of  5
rating by Kushal Rasaily
"Happy with the service provided by Tyler!"
We responded:
"Thank you Kushal!"
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Titius Chapman

June 24, 2024

5  out of  5
rating by Titius Chapman
"James was very helpful in our appointment, answered all of our questions and concerns! He talked through in detail explaining areas I didn’t know to well."
We responded:
"Thanks for acknowledging that those little details matter, Titius! We’re grateful for your business!"
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Kaelyn Hough

June 24, 2024

5  out of  5
rating by Kaelyn Hough
"James was very educated and answered all of our questions and concerns."
We responded:
"Thanks Kaelyn!"
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Talia Martinez

June 16, 2024

5  out of  5
rating by Talia Martinez
"Jim totally rocks 🤘"
We responded:
"You rock Talia Rose!"
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Crystal

June 13, 2024

5  out of  5
rating by Crystal
"Tyler was very helpful and polite. Saved us $$ on our home and auto insurance!!"
We responded:
"Thanks Crystal! We love saving people $$$!"
Profile photo of Jason Palmer

Jason Palmer

June 10, 2024

5  out of  5
rating by Jason Palmer
"Great in person experience. Took the time to explain the rates and process with me. A lot better than buying online. Definitely recommend coming in and having a conversation."
We responded:
"Love to hear it, Jason! We love working with people like you who understand how important it is to properly protect everything you’re working so hard for!"
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Yocii Gonzalez Castro

May 29, 2024

5  out of  5
rating by Yocii Gonzalez Castro
"Absolutely have loved working with Walford agency! Noting but great service and kind and caring staff ♥️"
We responded:
"Thanks so much for the kind words!"
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Gene Burson

May 23, 2024

5  out of  5
rating by Gene Burson
"Tyler was helpful, asked background questions and built a full package"
We responded:
"Thanks for the feedback Gene!"
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Jeff Roberts

May 15, 2024

5  out of  5
rating by Jeff Roberts
"Cass and the office associates ALWAYS have your best interests in mind. I have been a vendor serving State Farm for several years. When your agent responds to an insureds' emergency call for help, and BEATS you there, before your team arrives, it really gives new meaning to "State farm is there". Keep up the great work Cass. I can't wait to see where I'll see you next!"
We responded:
"Thanks so much Jeff!"
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Joe Olsasky

May 2, 2024

5  out of  5
rating by Joe Olsasky
"Great agency, Dana is about the best I’ve come across in my 69 years. She gets it done NOW not later or tomorrow but now."
We responded:
"Dana is a Superstar!! Thanks so much Joe!"
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Alexandra Spinner

March 27, 2024

5  out of  5
rating by Alexandra Spinner
"As first time homebuyers this process was intimidating but Tyler made it so easy and walked us through everything! They also gave us the best rate for home and auto than any other company in the Des Moines metro. Call Tyler today!"
We responded:
"Congratulations Alexandra! We’re thrilled to be a part of this awesome step in your life!!"
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dejah taylor

March 8, 2024

5  out of  5
rating by dejah taylor
"Great help Tyler got me to switch from progressive same day with a very affordable price thank you so much Tyler!!!"
We responded:
"Thanks so much for the feedback Dejah! We love saving people money!!"
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brian potter

February 22, 2024

5  out of  5
rating by brian potter
"service is good, answered all my questions 10/10"
We responded:
"We’ll take a 10/10, Brian! We think the same of you! Thanks so much for your loyalty!!"