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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jj M

August 5, 2026

5  out of  5
rating by Jj M
"Mates was very knowledgeable and prompt in getting our quotes to us. We appreciated his helping in facilitating our insurance needs."
We responded:
"Thanks so much, JJ! Mates will love seeing your feedback!"
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Jacqueline Lewiston

July 29, 2026

5  out of  5
rating by Jacqueline Lewiston
"Great experience with James. I would recommend him highly to anyone in need of any type of insurance coverage."
We responded:
"That’s amazing to see, Jackie! We appreciate you!"
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Laura Bowlby

July 27, 2026

5  out of  5
rating by Laura Bowlby
"I have great conversations with James Walford.I’ve been with State Farm since 1999"
We responded:
"Thanks so much, Laura. You’re great to work with and we couldn’t be more grateful for your LOYALTY!"
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Bonnie Fry

July 16, 2026

5  out of  5
rating by Bonnie Fry
"The staff at Walgord group state Farm have answered questions. If I have left a message or email they get back to me quickly."
We responded:
"We appreciate you as well, Bonnie! Thank you"
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Avrion Banks

July 2, 2026

5  out of  5
rating by Avrion Banks
"Very helpful"
We responded:
"Thank you!"
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Amelia Lesemann

June 23, 2026

5  out of  5
rating by Amelia Lesemann
"Very informative, patient and great experience all around!"
We responded:
"We appreciate feedback/rating very much, Amelia! We will take great care of your household."
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Brittany VanDerLinden

June 6, 2026

5  out of  5
rating by Brittany VanDerLinden
"I worked with Tyler and he was super helpful and got me a great deal. He took time to actually talk and make the experience more personable. I would recommend working with him!"
We responded:
"Thanks so much, Brittany! Tyler takes great pride in his work and he’ll love seeing your feedback!"
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Surinder Sandhu

June 4, 2026

5  out of  5
rating by Surinder Sandhu
"Easy to deal with and quick. Had a quote to me with in 10mins and had everything set up with in less the 30min. great service!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent James Walford’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kathlina

May 20, 2026

5  out of  5
rating by Kathlina
"I always get things resolved by making one phone call to my state farm agent's office. They are all great and extremely helpful"
We responded:
"Thanks so much, Kathlina! We appreciate you!"
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cjvt515

May 19, 2026

5  out of  5
rating by cjvt515
"Kylie Young and Mates Rounds were incredible helpful with getting my new car insured! They explained the entire process along the way and were very kind."
We responded:
"Thank you!"
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Gavin Davis

May 12, 2026

5  out of  5
rating by Gavin Davis
"Tyler Sinclair was great very helpful and made things easy. Did his best to not have too long of silences and/or breaks in the conversation. Highly recommend if you can speaking with him and getting your insurance through the james Walford division."
We responded:
"Thanks so much Gavin!"
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Pat Myers

May 8, 2026

5  out of  5
rating by Pat Myers
"I spoke with Mates for insurance for my car and condo. He was very professional and I had a positive experience. He explained everything in great detail and made it easy to understand everything. I am looking forward to working with them."
We responded:
"Thanks, Pat! We’re lucky to have Mates looking out for our customers! Thanks for taking a minute to share your experience."
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Sheri Roach

May 8, 2026

5  out of  5
rating by Sheri Roach
"Great service. Saved me money on home and auto. Very knowledgeable in what l needed."
We responded:
"Thanks so much Sheri!"
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Michelle Jackson

May 8, 2026

5  out of  5
rating by Michelle Jackson
"Always so easy to make changes. I always feel I'm informed of my options and they try to save me money and they did on our homeowners insurance!! ALOT!! THANKS Josh!"
We responded:
"Thanks so much Michelle!"
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Osniel Concepcion

May 5, 2026

5  out of  5
rating by Osniel Concepcion
"I just received a great attentions from this office. Super professional stuff. Tyler was the good gentleman that help me out."
We responded:
"Thanks so much!"
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stun fire1209

April 8, 2026

5  out of  5
rating by stun fire1209
"Fast and polite, didn't even take 5 minutes to set up a plan!"
We responded:
"Thank you!"
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Miavliag Lee

April 6, 2026

5  out of  5
rating by Miavliag Lee
"Tyler was great! The transition from our old insurance to State Farm was easy and efficient with Tyler. He was thorough and did not rush the process. :)"
We responded:
"Thank you so much, Miavliag! Tyler loves helping people switch and save and will love seeing your positive experience!"
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Kaleb Luong

April 4, 2026

5  out of  5
rating by Kaleb Luong
"Great customer service and made everything very easy"
We responded:
"Great to hear, Kaleb! Thank you"
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Dusty Rose

March 13, 2026

5  out of  5
rating by Dusty Rose
"I am treated with respect and given fast and pleasant service. I highly recommend the service of this agent and his office coworkers for your auto needs."
We responded:
"Thanks so much Dusty!"
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Princess Brown

March 2, 2026

5  out of  5
rating by Princess Brown
"The State Farm – Jame Walford branch is outstanding, and working with my agent, Tyler Sinclair, has been a truly positive experience. He is always available by phone or email, responds quickly, and handles everything with efficiency and professionalism. Tyler is very understanding, easy to work with, and consistently puts his clients first. This branch genuinely represents what excellent customer service should be. Whether you need personal or business insurance, I highly recommend reaching out to them."
We responded:
"Thank you, Princess! Tyler takes great pride in his work and will love seeing your feedback!"
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Autumn Maltby

February 27, 2026

5  out of  5
rating by Autumn Maltby
"Elizabeth helps me with any questions and always goes above and beyond for me!"
We responded:
"Thank you, Autumn!"
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Drake

February 27, 2026

5  out of  5
rating by Drake
"Elizabeth is very helpful and provides excellence service. Would recommend this office!"
We responded:
"Thanks so much, Drake!"
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Fork

February 26, 2026

5  out of  5
rating by Fork
"Spoke with Elizabeth to establish insurance had a very professional positive experience everything was explained in great detail she made it easy to understand everything and I am looking forward to working with them and continuing that positive contact. Thank you all so much"
We responded:
"Thanks so much, Fork! We’re lucky to have Elizabeth and it’s great of you to share your experience with her today!"
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Adam Brinkmeier

February 12, 2026

5  out of  5
rating by Adam Brinkmeier
"Was great working with Tyler on our new insurance policies. He was thorough in his analysis and explained everything in good detail. Highly recommend."
We responded:
"Thanks so much for sharing your experience, Adam! We’ll take great care of your household!"
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Neal Kyle

February 11, 2026

5  out of  5
rating by Neal Kyle
"Tyler has been an awesome agent to work with. He has been very helpful and explains everything very thoroughly. Amazing service"
We responded:
"Thanks so much, Neal! Tyler knows his stuff and really cares about our customers! Thanks again for sharing!"