State Farm® Insurance Agent James Walford
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kody Knox
December 12, 2025
"James is a great guy to work with. We have been maintaining his property for a couple years now. Always pays swiftly"
"Appreciate your partnership, Kody! You do a great job for us with mowing and snow removal!"
Courtney Nicole
December 6, 2025
"Denies coverage based on credit scores."
"Hi Courtney- as you can imagine our local Team doesn’t control eligibility. I’m sure you’re an awesome person, so check us out again in the future!"
Tom Langerud
December 3, 2025
"Always professional and thorough. They’ve provided me many years of excellent customer service."
"That means a lot, Tom! We appreciate you."
STEVE HEISLER
November 27, 2025
"Very poor service and seems they are just trying to get rid of me after close to 55 years. Who can just afford to reside there house. Been like this for years and doing a little at a time but that’s not enough. Very frustrating and upsetting."
"Hey Steve, left you a voicemail with some options to renew your home coverage. Let’s chat."
Steve Ashbaugh
November 21, 2025
"During a tough time in my life with the loss of Mom the staff especially Stefany and Mandy helped me so much.👍"
"We take a lot of pride in being there when people need us the most! Thanks so much."
Phillip Chen
November 19, 2025
"Agent Josh was thoroughly knowledgeable and walked me through the application process patiently and attentively. This can be a stressful process but Josh’s personable manner and caring nature made it comfortable and trouble- free."
"Phillip, Josh loved seeing your feedback! He said to take the Mrs. to Christopher’s with some of that savings! Congrats again on retirement!"
James Rosch
November 18, 2025
"Very good and very helpful."
"Thanks so much, James!"
Fatima Martinez
November 15, 2025
"Stefany helped so much and made feel at home!"
"Thanks so much, Fatima! Stef is the best!"
Jake
November 11, 2025
"Mike again was the most professional employee I have ever had when I comes to insurance"
"Thanks Jake! Mike will appreciate your kind words!"
Goldie Hokanson
November 7, 2025
"Very helpful with me. She was Great."
"Thanks so much, Goldie!"
Elizabeth Wilbur
October 31, 2025
"Great office!!"
"Thanks Elizabeth!"
Mario Gomez
October 27, 2025
"In person help!"
"Thanks so much, Mario!"
Leanna Lloyd
October 24, 2025
"Great person very helpful!! Thank you for saving me money!!"
"Thanks Leanna, we’re thrilled to be able to help!"
IowaHiker
October 5, 2025
"Excellent agency. Also thank you for the Insurance Journal!!"
"Thanks so much! We’re so blessed to have the Des Moines clientele we do!"
Matty Krause
October 4, 2025
"100/10 recommend Kylie! She was AMAZING at explaining & breaking down everything for me & answering every question I had. I was a little indecisive on what all I wanted, & she had no issue looking into many things for me!"
"Thanks so much, Matty! We agree- Kylie is amazing! We’ll take great care of your household!"
Jeff Hall
September 18, 2025
"Elizabeth was extremely helpful getting some info to me. Great job! 🚲✌️"
"Thanks, Jeff! Elizabeth loves helping people and we’re all lucky to have her!"
Ben Wiemerslage
July 2, 2025
"James is a wonderful insurance Agent. He and his team are very knowledgeable and friendly. This is a great place to do business."
"Thank you Ben!"
Austin Mulcahy
June 13, 2025
"Very helpful and super easy to work with"
"Thanks so much, Austin!"
Dan D.
May 22, 2025
"Very helpful staff and agents. Feels like a very local environment.Tyler was great to work with."
"Thanks so much Dan!"
Mitchell Grant
May 14, 2025
"Mates was great to work with and helped me meet beat rates with same coverage over a competitor I was with. Would reccomend!"
"Thanks so much, Mitchell! We love saving people money and Mates really cares for his customers!"
Heather B
March 15, 2025
"Mates is great to work with!"
"Thanks so much, Heather! We agree, Mates is great! Thanks so much for taking the time to share!!"
lydia larson
January 14, 2025
"So helpful, and so kind and awesome! Thank you!"
"So great to meet you today Lydia! Exciting times for your family!"
Robin Moon Clayton
January 6, 2025
"Super super helper and agent."
"Thanks Robin!"
Claudrecca Payne
December 6, 2024
"Matts Was awesome great sale rep"
"We’re glad you had a great experience, thanks!"
Eduardo Castillo
November 25, 2024
""I recently worked with Stefany Gonzalez, and I couldn't be happier with the experience. From the very beginning, Stefani was incredibly professional, knowledgeable, and attentive to my needs. They took the time to explain all my options in detail and answered all my questions patiently. Their expertise helped me find the perfect insurance plan that fits my needs and budget. I highly recommend Stefany for anyone seeking reliable and comprehensive insurance services. Thank you for making this process smooth and stress-free!""
"Wow! Thanks so much for sharing, Eduardo. Stefany loves helping people!"